Front Desk Agent
What Does A Front Desk Agent Do?
A front desk agent in a hotel or resort registers guests, assigns rooms, and takes payment. In addition they may answer phones and take new reservations.
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How Do I Become A Front Desk Agent?
A high school diploma or equivalent is necessary to obtain this position. Completing a two-year college program or four-year bachelor’s degree in hospitality, communications, public relations, or a related field would make an applicant much more valuable.
What is the Average Salary For A Front Desk Agent?
High – 31,000
Median – 22,000
Low – 17,000
What Courses Should I Take To Become A Front Desk Agent?
- English – As much as possible!
- Communication
- Hospitality
- Public Relations
- Psychology
What Is The Work Environment For A Front Desk Agent?
A front desk agent typically works in a hotel or resort. This type of work may require working nights and weekends.
What Is The Future Outlook For A Front Desk Agent?
The job outlook for this position looks good over the next 10 years, keeping in mind that geographical differences may exist.
References
- Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook
- Explore Careers, Labour Market Information, Government of Canada
