IT Service Engineer (Level 2)

What Does A IT Service Engineer (Level 2) Do?

An IT service engineer provides IT support to customers. This may include basic troubleshooting up to advanced troubleshooting related to servers and networks.

How Do I Become A IT Service Engineer (Level 2)?

A four-year bachelor’s degree in information systems or a related field is likely required to obtain this position. Various technology-related certifications may also help one to be more competitive.

What is the Average Salary For A IT Service Engineer (Level 2)?

High – 112,000
Median – 70,000
Low – 48,000

What Courses Should I Take To Become A IT Service Engineer (Level 2)?

  • English – As much as possible!
  • Communication
  • Technology – As much as possible!
  • Computer Science

What Is The Work Environment For A IT Service Engineer (Level 2)?

IT service engineers may work for any organization that utilizes a lot of technology or organizations that provide these services to others.

What Is The Future Outlook For A IT Service Engineer (Level 2)?

The job outlook for this position looks very good over the next 10 years, keeping in mind that geographical differences may exist.


  • Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook
  • Explore Careers, Labour Market Information, Government of Canada
  • Payscale

What Degrees Should I Consider If I Want To Be A IT Service Engineer (Level 2)?