911 Call Taker/Dispatcher
What Does A 911 Call Taker/Dispatcher Do?
A call taker/dispatcher answers emergency calls to 911 and dispatches the appropriate services (police, fire, etc.) to people in need.
How Do I Become A 911 Call Taker/Dispatcher?
A high school diploma or equivalent is required to obtain this position.
What is the Average Salary For A 911 Call Taker/Dispatcher?
High – 61,000
Median – 38,000
Low – 25,000
What Courses Should I Take To Become A 911 Call Taker/Dispatcher?
- English – As much as possible!
- Criminal Justice
- Foreign Languages
What Is The Work Environment For A 911 Call Taker/Dispatcher?
A dispatcher works for a public safety communication department. This job requires long periods of sitting in one location, and it may require working a 12-hour shift. This can be very stressful work at times.
What Is The Future Outlook For A 911 Call Taker/Dispatcher?
The job outlook for this position looks good over the next 10 years, keeping in mind that geographical differences may exist.
- Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook
- Explore Careers, Labour Market Information, Government of Canada